Customer Support Advocate + Shipping (part-time)

Los Angeles, California, United States · Customer Support / Service · 20181030


XDR Radiology is a leading provider of digital radiography software and hardware for dental professionals nationwide, focusing on delivering easy to understand solutions. Our customers love us, thanks to hard work, dedication to scientific smarts, and most importantly, our respectful approach. We treat each other like human beings because we know that working with great people is as important as working with a great product.

We're looking for a *part-time* Customer Support Advocate who has experience with small, tight-knit teams and loves working directly with clients. The first half of the shift (6:30am - 9:30am) will be focused on providing top-notch customer service, while the second half (9:30am - noon) will primarily be providing shipping support, unless customer service needs are high.

This recent real testimonial is the kind we like to see about our Customer Support Advocates:

"[Customer Support] received a call from Dr. D today who wanted to express his gratitude for J... He says that it's not just the fact that J solved the problem, but he could tell J wanted to help. He said J took the initiative to follow up and he didn't even have to think about it, which was a big weight off his shoulders, as he has other things to worry about."

Customer Support Advocate/Shipping Duties


Key Attributes




Preferred Qualifications



XDR Radiology is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

XDR Radiology will consider for employment all qualified applicants in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

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